Grief. Depression. War. Trauma.
Under our normal activities and movement in life we rarely identify or can comfort, or help those who experience such things.
I have found in my grief - the loss of several children, it has enabled me to be wiser, and more insightful in comforting others.
Unless you been there, you'll mean well, but you'll never quite understand.
It's good to know that we have a 'high priest' who is able to identify with our suffering. Jesus grew up poor. Jesus saw death. Jesus experienced grief. Jesus knew betrayal.
It's not like the leaders of today - the politicians, the CEO, your boss - who sometimes can think they understand, but honestly unless you're in 'those shoes' we are woefully ill-equipped at times to help others.
It's called suffering, grieving, or existing with a purpose.